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Welcome to our customer service contact information page for MAC Cosmetics. You'll find various ways to get in touch with the customer service team of MAC Cosmetics on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with MAC Cosmetics is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of MAC Cosmetics. So, if you need assistance with your MAC Cosmetics account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach MAC Cosmetics customer service. Whether you prefer to communicate with the MAC Cosmetics team via phone, email, online live chat, or simply browse through the MAC Cosmetics help page, we have got you covered. We also provide tips on what to do when you reach a MAC Cosmetics representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the MAC Cosmetics customer service team in no time.

MAC Cosmetics Customer Service

MAC Cosmetics Toll-Free Number:

800-588-0070

phone
Other phone numbers

MAC Cosmetics Customer Service Email:

MAC Cosmetics Online Live Chat:

http://www.maccosmetics.com/index.tmpl

MAC Cosmetics's Customer Service Help Page:

https://www.maccosmetics.com/customer_service/contact_us.tmpl

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What happened: After being in line on the phone for over an hour I hope I can get some information on an order that was placed April **.Order ***********.Please, I would appreciate any status at this point !!

What happened: I purchased the ** pc taste of storm mini lipstick set and four of the lipsticks would broken when purchased but the retail wouldn’t refund because I didn’t have the box or in original package but I did have proof of purchase from Macy’s they refused to refund me I was told to contact Mac company. What can be done about the product quality lost after a **.** purchase I was expecting replacement of items only . Which turned into a unpleasant experience with Mac salesman. asking for refund for product or replacement. Unfortunate she claim there’ were sold out and couldn’t give me the display product. Please send samples of your makeup samples of any all all product available to compensate for my time to return with a refund at store and the defective items lost in gift set of lipsticks. I would take a variety of sample of products from your company. I made * trips to the store regarding this issue in return got bad service at Mac counter feel like I’ve been discriminated because I am Africa America female. I asking you to send a box of samples of any and all product samples you have available at your company.with the amount of gas used to the product lost and time and loyal customer of Mac I’m deserving of all asking. I will await your response.*Sincerely *Harriet Rhine ****Harriet Rhine ***** Olian dr apt b*Hazelwood MO *****

What happened: The problem: Track order

What happened: I would like you to be aware that you are being solicited as a company wanting to employ my services, I am beginning to believe this is a scam. Could y please reviewers the following message and help confirm my suspicions. Thank you very much this is in regard to my grandson. Thank you so very much. Diane Streib **Sent from my iPhone**Begin forwarded message:**From: Amanda Josh ******@***.com**Date: November *, **** at *:**:** PM EST*To: Beau Bays ******@***.com**Subject: Re: Cosmetics**Hello,* I'm happy you are one of the interested models that ready to*partake in this photo shoot. My name is Amanda Josh and*I am the casting director in charge of this photo shoot. The company*are into manufacturing of body perfume for men and women,*Eye Makeup, lipstick, lip gloss, Mascara, Eye Liner and some other*cosmetics items. The*cover of all these products and their containers will be customized*with your pictures if you are ready to shoot for us. The*company name is Mac Cosmetics. The shoot will be commenced in*November **** and the exact date will be sent to you when we concluded with*the date. We will need your service for just three hours in taking the*pictures of you in different angles. You are not required to do any*makeup on your own, because our company will be providing our personal*makeup artist to cover all the necessary makeup. The*company will be paying you the sum of $*** for your services for the*whole three hours. Please be informed that your payment will be paid*in two*installments. We will be sending you a check payment of $*,*** which*will include your part payment of $*** and the shooting materials*fee. You are to deduct your part payment of $*** from the check after*it was cleared into your account, then the remaining balance of $*,*** should be*remitted by you to the store manager as the outfits payment for the*shooting materials. Immediately the check is cleared,*you will be given an instruction on how to send the money and your*necessary statistics information to the store expertise. We're*entrusting you with the outfits payment because the payment has to go*to the store in your name in order to make the total corresponding with*your other details we will be sending to the store along with your*measurement. Once you received the payment from the*sponsorship of the event, you are to deduct your part payment of $*** and*then the leftover balance should be sent to the*approved boutique store where all your shooting materials*will be sent from. And as soon as you sent the items fee to the store*manager, the items will be shipped directly to your provided address.*The store information and how to send them the money will be sent to*you as soon as you received the payment check. The shoot will be held*in your city, but the studio is not yet known. I will keep you posted*with the studio as soon as possible. As a matter of choice, you*can come along with any one of your choices to the shooting venue.*Our company will be taking care of you and providing a driver that*will be picking you from your home to the shooting venue.*You are to email me the below details if you are interested in the project.**Name to be written on the check:*Residence address:(Not Po. Box)*Apartment number if any:*City*state*zip code:*Direct mobile phone number:*Your available date:*Your escort name if any:*Your current occupation:*Age:*Regards**On Friday, November *, ****, Beau Bays ******@***.com* wrote:**Interested

What happened: Hello my daughter is a sophomore at Long Island University and is on they are competitive dance team the make up that she uses all comes from Mac Ariana not only does her make up in an expertise way but also applies for her fellow dance team members I was wondering who I can contact and give the name of the products that she uses from Mac and if it’s at all possible that Mac would consider giving her a scholarship as she promotes the product that she wears and has to buy I could send pictures of her and her work along with numbers that are performed to whoever I can come in contact with asking if this is at all possible if not possibly how she can benefit from Promoting Mac as their colleges choice of make up

QA

What are customer support channels for MAC Cosmetics?

MAC Cosmetics provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The MAC Cosmetics customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does MAC Cosmetics offer?

MAC Cosmetics offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the MAC Cosmetics customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

QA

What is WorthEPenny's Relationship to MAC Cosmetics?

To put it simply, WorthEPenny is an independent third-party website that is not related to MAC Cosmetics. WorthEPenny provides free tools and resources to assist customers in reaching MAC Cosmetics customer service more efficiently, such as the MAC Cosmetics phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about MAC Cosmetics, as well as forums where MAC Cosmetics customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like MAC Cosmetics, it is not associated with or endorsed by MAC Cosmetics.

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Please note that WorthEPenny is not related in any way to the MAC Cosmetics official app or the MAC Cosmetics company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of MAC Cosmetics trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: MAC Cosmetics. All references by WorthEPenny to third-party trademarks like MAC Cosmetics are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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